1. Explain how social media and web 2.0 technologies are changing consumer behavior. What are some of the web 2.0 and social media strategies businesses are adopting to keep up with the changing marke

1. Explain how social media and web 2.0 technologies are changing consumer behavior. What are some of the web 2.0 and social media strategies businesses are adopting to keep up with the changing market?

2. Provide at least two examples of how web 2.0 technologies have been used to enhance business functions.

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