Where in government (Federal, state/territory/tribal, or local) would be a good place to examine work efficiency with a Poisson Distribution analysis? With an Exponential Distribution analysis?
Render, B., Stair, R. M., Jr., Hanna, M. E., & Hale, T. S. (2015). Quantitative analysis for management (12th ed.). Upper Saddle River, NJ: Pearson.